Privacy Policy

Your privacy and security are important to us. We follow the data protection regulation GDPR (General Data Protection Regulation) to protect and process your personal data. This page describes how we, Maträtt Åre AB (559086-9219), process and protect your personal data when you use our website or stay at our hotel. 

The data that is processed is the data that you enter, e.g. when you place orders, contact customer service or the like. The information you enter includes e.g. contact information, delivery address and ordered goods ("Personal Data"). The personal data is necessary for Maträtt Åre AB to be able to achieve the Purposes. Certain information may also be obtained from public records or from other publicly available sources.

The main legal basis for the processing is that the processing is necessary for Maträtt Åre AB to be able to fulfill its obligations towards its customers. Some processing is also based on Maträtt Åre AB's legitimate interest in being able to conduct its business in an efficient and safe manner and on Maträtt Åre AB's obligation to comply with legal obligations. The personal data may be shared with authorities and other parties that Maträtt Åre AB engages to achieve the Purposes, e.g. for delivery. These actors may be based in countries outside the EU/EEA. If the European Commission does not consider that the country ensures an adequate level of protection, the transfer to the third party will be supported by the Commission's standard contractual clauses for the transfer of personal data to a country outside the EU/EEA, see Articles 45-46 of Regulation 2016/679 ("GDPR"). These standard contract clauses can be accessed here: http://ec.europa.eu/justice/data-protection/international-transfers/transfer/. The processing of the Personal Data will continue for as long as it is necessary to fulfill the Purposes or as long as Maträtt Åre AB is obliged to do this. The Personal Data is then deleted.

If you have any questions regarding the processing of the Personal Data, you can contact Maträtt Åre AB via [email protected]. You can also use this address if you want to exercise any of the rights you have as a registered person according to the GDPR. Please note that the rights under the GDPR are not absolute and that invoking a right does not necessarily lead to an action. Your rights under the GDPR include the following:

PERSONAL DATA CONTROLLER
Maträtt Åre AB, Kyrkogatan 16b, 852 31 Sundsvall, +46 0647 52 555, [email protected] We are responsible for the processing of your personal data.

WHY WE COLLECT PERSONAL DATA AND HOW WE PROCESS THEM
We collect the information you provide to us in connection with your booking in order to be able to fulfill the booking agreement with you. This refers to information that you have provided to us directly or that you have provided to us via a travel agency or an agent. 

WHAT PERSONAL DATA WE STORE ABOUT YOU
We store information relating to your identity, contact details and payment information. We also store information you provide in connection with booking such as messages, travel companions or special requests that are important for your stay with us. We store information such as first name, last name, company name, address, country, phone number, email address, IP address and cookies. We also use Google Analytics to find out who visits our website, how it is used, what is popular on the website, etc. To implement improvements in user experience and future marketing. Here you can read more about how Google uses the information https://policies.google.com/technologies/partner-sites?hl=sv-se&gl=uk

HOW LONG WE STORE PERSONAL DATA
In accordance with Swedish law and in connection with GDPR, we only save your personal data as long as it is necessary to be able to fulfill the booking agreement with you. 

DISCLOSURE OF PERSONAL DATA AND YOUR RIGHTS
We do not disclose your personal data unless applicable laws, including the Data Protection Regulation and GDPR, a valid authority order or a court allow or require us to do so. 

HOW WE PROTECT YOUR PERSONAL DATA AND INFORMATION
We are a limited number of people who work with the information we receive from you. We also have a built-in security system that blocks potential threats with real-time updates.

WHAT PROCEDURES WE HAVE FOR DATA LEAKS
We are constantly working to secure our systems and eliminate the risk of leaks. However, should anything happen, this will be immediately reported to the Data Protection Authority according to GDPR.

YOUR RIGHTS REGARDING THE PERSONAL DATA STORED
You can access or request information that we store about you at any time. You can also request that we change or delete your personal data as long as this does not include data that we are required to retain for legal, administrative, or security purposes.

COOKIES
A cookie is a text file that is sent from a web page to your computer where it is stored either in memory (session cookies) or as a small text file (text-based cookies). Cookies are used to store e.g. login information or your shopping cart when you browse different websites. If your browser is set to not accept cookies, you will not be able to place an order on our site. You can easily change this under settings in your browser.

We use cookies to be able to provide you as a visitor with better service. Some cookies are used to collect statistics on the number of visitors to the website, while others are used to collect information about which operating system and browser, as well as which versions of these, which visitors use, how our website is used and how we can improve it, which pages which are popular and less popular, etc. This information enables us to develop and optimize our website. As a visitor, you should know which cookies we use and why. By actively pressing the "Accept" button, you agree to us placing these cookies on your computer as well as the other terms of this policy. You can also visit our website without cookies being stored on your computer by disabling cookies in your browser before visiting our website. Disabling cookies can have a negative impact on the functionality and usability of our website. 

How to block cookies:
Through the GDPR tool, you can deactivate the use of unnecessary cookies that the user's personal data via analysis, advertisements, other embedded content are called as non-essential cookies.

Firefox: https://support.mozilla.org/sv/kb/Blockera%20kakor#w_blockera-kakor-fair-en-enskild-webbplats
Chrome: https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=sv
Safari: https://support.apple.com/sv-se/guide/safari/sfri11471/mac
Edge: https://support.microsoft.com/sv-se/help/10607/microsoft-edge-view-delete-browser-history
Opera: http://help.opera.com/Windows/10.20/sv/cookies.html
Internet Explorer: https://support.microsoft.com/sv-se/help/17442/windows-internet-explorer-delete-manage-cookies

The Norwegian Post and Telecommunications Authority, which is the supervisory authority in the area, provides additional information about cookies on its website, http://www.pts.se

EMBEDDED CONTENT FROM OTHER SITES
Articles on this website may contain embedded content (for example, videos, images, articles, etc.). Embedded content from other websites behaves exactly the same as if the visitor has visited the other website.

These websites may collect information about you, use cookies, embed additional third-party tracking and monitor your interaction with said embedded content, including tracking your interaction with this embedded content if you have an account and are logged into the website in question.

OUR CONTACT DETAILS
Åre Torg Hotel
Kabinbanevägen 22
837 52 Åre
+46 0647 52 555
[email protected]